Get in Touch with Green Boomerang

At Green Boomerang, we’re not just about selling refurbished smartphones, laptops, and tablets; we’re about creating a community where technology gets a second life. Our commitment to quality and customer satisfaction drives every aspect of our business. If you have questions, need support, or want to learn more about our products and services, we’re here to help.

Contact Information

Email Us: For inquiries, support, or feedback, drop us an email. Our team is dedicated to responding to your emails as quickly as possible, typically within 24 hours.

Message Us on WhatsApp: Prefer to chat with someone? Our customer service team is available at (+31) 648-490920 and (+31) 627-888701 from 10 AM to 5 PM, Monday through Friday. Find our WhatsApp at the bottom of the page.

Mailing Address: For returns or written correspondence, our mailing address is: Transistorstraat 91 – 36, 1322CL, Almere, Netherlands.

Other Information

Company Name: Arisphone B.V

BTW-number: NL 862389537B01

Chamber of Commerce number (KVK): 82238707

Address: Transistorstraat 91 – 36, 1322CL, Almere, Netherlands.

Frequently Asked Questions (FAQs)

When should I contact Green Boomerang?

Green Boomerang is your primary point of contact for any issues or questions related to your purchase. Whether it’s a question about our products, your order, or our warranty policy, we’re here to assist.

How do I cancel an order?

At Arisphone, we understand that sometimes you might change your mind about a purchase. We offer a 14-day return period from the day after you receive your order. This period is extended to 30 days for faulty items. If your item hasn’t shipped yet, log into your Green Boomerang account and select “Cancel my order” for the item you wish to cancel. If the product has been shipped, you can refuse the package upon delivery. For items already received, log into your account, click “Ask for help” next to the relevant order, and follow the instructions for returns.

How can I get a refund?

Refunds are issued for undamaged items returned within 30 days of delivery. To start the process, log into your Green Boomerang account, select “Ask for Help”, and follow the steps for initiating a return. You’ll have the option to request a repair, replacement, or refund. For more information see the Terms & Conditions page.

How can I request a repair?

Repairs are covered under the warranty provided with every purchase, which is 1 year. Log into your Green Boomerang account and select “Ask for help” next to the relevant order to request a repair. Please note that certain conditions may void the warranty. For more information see the Terms & Conditions page.

Additional Support

For more detailed information about our products, shipping, returns, and warranties, please visit our Terms and Conditions page. Our goal is to ensure your satisfaction and to help give technology a second chance at life.

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